Support

Getting started is simple:

1. Click "Login with Discord" in the navigation
2. Authorize with your Discord account
3. Click "Add Bot to Server" from your dashboard
4. Select your Discord server and authorize
5. Configure your RedM server URL in the dashboard
6. Install the RedM resource on your server

No hosting or technical setup required!

The bot requires the following permissions:

• Send Messages
• Read Message History
• Use Slash Commands
• Embed Links

When adding the bot, you can use the provided invite link which includes the correct permissions automatically.

Yes! The bot fully supports both VORP Framework and RSG Framework out of the box. The framework is automatically detected when your RedM server starts - no manual configuration needed.

Both frameworks have complete feature parity including inventory management, money systems, character data, weapon tracking, and job management.

For other frameworks, you would need to implement custom integration by modifying the framework configuration in config.lua.

If slash commands aren't appearing, try these solutions:

• Wait a few minutes after adding the bot - Discord can take time to sync commands
• Make sure you invited the bot with the correct permissions link from the dashboard
• Check that the bot shows as "Online" in your Discord server
• Try typing / in a channel to see if commands appear
• If still not working, remove and re-add the bot

Player identifiers can be found in several ways:

• Check your database - VORP: characters table | RSG: players table
• Use the /players command when the player is online
• Use the /playerinfo command to see all identifiers for an online player
• Look in your server logs when a player connects

Identifiers typically start with prefixes like steam:, license:, or discord:

RSG Framework uses location-based job names instead of role-based names. Common mistakes:

• Wrong: Using "sheriff" or "deputy" as the job name
• Correct: Use "vallaw" for Valentine Law, "rholaw" for Rhodes Law, "blklaw" for Blackwater Law

Grade structure for law enforcement jobs:

• Grade 2 = Sheriff
• Grade 1 = Deputy
• Grade 0 = Recruit

Example: /setjob 1 vallaw 2 Sheriff makes player 1 the Valentine Sheriff

To see all available jobs and their correct names, check your rsg-core/shared/jobs.lua file.

No! Nexus is a fully managed service - we handle all the hosting and maintenance for you.

You only need to:

• Have a Discord server
• Have a RedM server with the resource installed
• Configure the connection in the dashboard

The bot runs 24/7 on our infrastructure at no cost to you.

Bot updates are automatic! We handle all updates and improvements to the Discord bot on our end.

For the RedM resource (Frsk_Discord-Server), updates are pushed through CFX escrow:

1. When an update is available, restart your RedM server
2. FiveM will automatically download the latest encrypted version
3. Check console for the updated version number

We'll announce major updates in our Discord server.

Yes! We take security seriously and follow best practices.

Security measures:

• We never ask for or store your Discord credentials
• Your RedM server configurations are stored securely using industry-standard OAuth2
• The bot only has the permissions you explicitly grant during installation
• All communication between the bot and your RedM server uses standard HTTP
• Only grant admin command roles to trusted Discord members
• The RedM resource is encrypted and regularly scanned for vulnerabilities

If you have security concerns, feel free to reach out in our Discord support server.

Check these common issues:

• Verify your RedM Server URL in dashboard uses the game server port, not txAdmin port
• Ensure the Frsk_Discord-Server resource is started (check console for startup message)
• ZAP Hosting users: Make sure you're using the game port, not the txAdmin port
• Self-hosted: Forward your game port and use your public IP address
• Test with /testconnection command for detailed error messages

For more help, see the Troubleshooting section in our documentation.

The bot runs as a hosted service, so you cannot directly modify the bot code. However:

• You can configure admin roles and log channels per Discord server
• Each Discord server can have its own RedM server connection
• You can request new features in our Discord support server
• We regularly add new commands and features based on community feedback

Have a feature idea? Join our Discord and let us know!